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Quality department

Our company’s quality department comprises a team of eight people of different specialities (chemists, chemical engineers and food technology specialists),who are highly specialised and trained. Their main tasks are summarised as follows:

• They support operations and constantly improve the company’s quality management system.
• They perform quality inspections during the production process, and ensure consistent product quality.
• They perform quality checks on material and merchandise deliveries, and confirm compliance with the company’s specifications.
• They determine product specifications, technical parameters and those parameters which give the products their functionality and practicality features.
• They confirm that the products are in full compliance with the provisions of European Law.
• They handle and investigate consumer comments or complaints.